Refund policy

Believe in the Run – Return Policy

Last updated: April 2025

We want you to love your gear. If something doesn’t work out, we’re here to help make it right.

✅ Eligibility for Returns

Returns are accepted within 30 days of delivery.
Items must be unworn, unwashed, and in original condition with tags/packaging intact.
Final Sale items are not eligible for return.

🔄 Exchanges

Need a different size or color?
We recommend processing a return and placing a new order to ensure availability. That way, you’ll get your replacement faster!

💰 Refunds

Refunds will be issued to the original payment method once we receive and inspect your return.
Please allow 5–10 business days for your refund to appear, depending on your bank.

🚚 Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we made an error.
To start a return, contact us at info@bigrunmedia.com with your order number and reason for return.